Privacy Policy

Gary Perkins Mediation
Website: www.garyperkinsmediation.co.uk

Effective Date: 23/02/2026

1. Introduction

Gary Perkins Mediation is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.

We handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Gary Perkins Mediation provides professional financial mediation and debt-resolution services to individuals and businesses.

For the purposes of data protection law, Gary Perkins Mediation is the data controller of the personal information you provide through this website.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@garyperkinsmediation.co.uk

3. What Information We Collect

We may collect and process the following information:

Information You Provide Directly

Your name
Email address
Telephone number
Details relating to your enquiry
Any information you provide via the contact form or during consultations
Automatically Collected Information
When you visit the website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the site

This data is collected through cookies or website analytics tools.

4. How We Use Your Information

We use your personal data to:
Respond to enquiries
Assess whether we can assist with your case
Provide mediation or debt-resolution services
Communicate with you regarding appointments or consultations
Improve our website and services
Comply with legal or regulatory obligations

We will only use your personal data where we have a lawful basis to do so, including:

Your consent

Performance of a contract

Legitimate business interests

Compliance with legal obligations

5. Confidentiality

As a mediation service provider, confidentiality is fundamental to our work. Information shared during mediation or consultation is handled with strict discretion, subject to any legal obligations or safeguarding requirements.

6. Data Sharing

We do not sell, rent, or trade your personal data.

We may share your information only where necessary, including:

With professional advisers (e.g., accountants or legal advisers)

With IT or website service providers

Where required by law or court order

All third parties are required to respect the security of your personal data.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including for legal, regulatory, or accounting requirements.

When data is no longer required, it will be securely deleted or destroyed.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. This includes secure hosting, SSL encryption, and restricted access to sensitive information.

9. Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (in certain circumstances)
Object to processing
Request restriction of processing
Request the transfer of your data
Withdraw consent (where applicable)

If you wish to exercise any of these rights, please contact us using the details above.

10. Cookies

This website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

A separate Cookie Policy may be provided where required.

11. Links to Other Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

12. Complaints

If you are concerned about how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Website: https://www.ico.org.uk

Telephone: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.